Run your calling operation, not just a dialler.
Bring your own agents or tap into the DialCru network. You control campaigns, scripts and QA rules while DialCru handles onboarding, training, automated call QA, commission tracking, offboarding and payments.
- Use your own agents
- Access the DialCru network
- AI-powered QA on calls
Build your workforce your way
Use your own agents, the network, or both.
Your organisation stays in control of the campaign. DialCru gives you the operating layer around the people making the calls.
Bring an existing internal or outsourced team into one controlled campaign workspace.
- Invite, onboard and assign agents to campaigns.
- Standardise scripts, training and QA expectations.
- Track call activity, quality, commissions and payouts.
- Offboard access cleanly when an agent leaves.
Open campaigns to third-party call centre agents from the DialCru network when you need additional capacity.
- Make approved campaigns available to eligible agents.
- Keep control of scripts, rules and campaign requirements.
- Apply the same automated QA to network calls.
- Track commissions and payments without spreadsheet admin.
Control at scale
The operational layer around every call.
Not another generic dialler. The platform manages the agent lifecycle, campaign rules, quality controls and commercial admin around your calling operation.
Define the campaign, script, agent instructions and calling requirements from the organisation workspace.
Automatically review calls against your QA rules so quality checks are applied consistently across agents.
Give agents a structured path into the campaign before they begin calling.
Use campaign guidance and QA feedback to keep agents aligned with your required standard.
Track agent earnings against campaign activity and approved outcomes in one place.
Keep payout administration and access removal inside the same operational workflow.
Own agents and DialCru network agents can work inside the same campaign structure while your team retains control over scripts, QA rules, permissions and campaign visibility.
How it works
Launch and operate campaigns from one workspace.
- Create the campaign
Set the script, requirements, QA rules, agent instructions and commercial terms.
- Choose your workforce
Invite your own agents, open capacity to DialCru agents, or combine both.
- Calls run under your rules
Agents dial while the platform captures activity and applies your QA framework.
- Review, coach and pay
Use QA results, activity and commission data to manage performance and payouts.
Run your next calling campaign with more control and less admin.
Create your organisation, bring your own agents or use the DialCru network, and manage the operation from one place.